24/7 Support Network Engineering Project Management Operations Team
for Real-World Software
Because your software deals with atoms, not just bits, your customers need a human touch.
We help source elite global talent to join your team and provide that expert, 24/7 support.
Beyond the Call Center
This isn't outsourcing. It's strategic team augmentation.
We source skilled operators with technical backgrounds who become valuable, long-term members of your team.
Proptech & PMS Software
Veterans of major PMS platforms, IoT hardware, and resident-facing applications who understand the unique challenges of the built world.
Data Center & MSP Ops
Specialists trained in network operations (NOC), server monitoring, and infrastructure support to ensure uptime and reliability for your clients.
How We Work
Late-night alerts. Exhausted teams. That's the reality of 24/7 PropTech support.
As real estate owners and tech investors, we lived this frustration. We knew replacing our expert US-based teams wasn't the answer, augmenting them was.
Define Mission
Tell us the role you need to fill. We’ll start sourcing from our pre-vetted talent network to find your perfect team member.
Assemble Crew
Within days, we’ll present a shortlist of 2-3 top candidates. You interview them to ensure a perfect fit for your team.
Deploy & Conquer
You make the hire. They join your team, onboard to your systems, and we handle all the international HR and payroll.
Your Knowledge, Instantly Deployed.
Our talent hits the ground running. Every specialist completes a foundational AI training on PropTech fundamentals our experts have developed.
Then, our AI Co-Pilot is trained exclusively on your company’s knowledge (what you want to give us) your wikis, past tickets, and documentation, all to accelerate your new hire’s ramp-up and ensure perfect collaboration.
Day-One Industry Knowledge
Our AI training ensures your new hire understands PropTech terminology and systems from the start.
Faster Onboarding
The Co-Pilot, trained on your data, acts as a personal tutor for your new hire learn your processes in days, not weeks.
Seamless Collaboration
Your new hire speaks your language from day one, using the same information as your team for perfect consistency.
Does Your AI
Hallucinate?
In PropTech, an AI failure isn’t just hallucination, it’s a resident locked out, a mismanaged HVAC system, or a security vulnerability.
Our specialized teams, with backgrounds in QA and engineering, act as your dedicated red team. We stress-test your AI models for biases, security flaws, and unexpected outputs before they impact the real world.
01
Vulnerability Testing
We proactively hunt for and identify exploitable weaknesses in your AI, safeguarding your platform, your data, and your residents from targeted threats.
02
Bias & Fairness Audits
Our audits uncover hidden demographic and operational biases in your models, ensuring equitable outcomes for residents while protecting your company from significant brand and legal risks.
03
Adversarial Attacks
We simulate how bad actors can trick your AI with deceptive inputs—from bypassing smart locks to manipulating climate controls—and provide the roadmap to harden its real-world defenses.
04
Safety Reports
Our detailed reports provide the transparent, actionable insights and third-party validation you need to confidently build trust with investors, insurers, and regulatory bodies.
Accessing Global Talent Hotspots
We strategically source talent from the world's top emerging tech hubs, giving your team access to a world-class, diverse, and dedicated workforce.
Frequently asked questions
Is this just outsourcing?
No. Outsourcing is renting a service. This is strategic team augmentation. We help you source, hire, and integrate a full-time, dedicated specialist who becomes a core member of your team. They learn your culture, work in your systems, and are 100% focused on your success.
Who legally employs my new team member?
We act as the Employer of Record (EOR). This means we handle all the complex international legal, HR, payroll, and compliance work. Your new hire works exclusively for you, but we manage the administrative backend so you don’t have to.
How do you ensure quality?
Our process is rigorous. We have a multi-stage vetting process that tests for technical skills, communication, and problem-solving. Every hire goes through our foundational AI training, and our “Co-Op Guarantee” means we’ll find a replacement for free if you’re not 100% satisfied.
How does the AI Co-Pilot use my data? Is it secure?
Security is paramount. The AI Co-Pilot is trained *only* on the documentation and knowledge base you provide. It’s a private, sandboxed model for your team only. Your data is never shared or used to train other models. This ensures your institutional knowledge accelerates your team, and only your team.
How does communication work across time zones?
Your new team member integrates directly into your existing communication channels like Slack or Microsoft Teams. We strategically hire in time zones that provide natural “follow-the-sun” coverage, ensuring a seamless handoff from your US-based team at the end of their day.
What if I need to scale my team?
Scaling is simple. Just let your account manager know, and we’ll begin the sourcing process for your next hire immediately. Your annual membership covers unlimited placements, so you can grow your team as fast as you need to without any additional placement fees.
What does "Powered by Klika-tech" mean?
It means your team augmentation partner is backed by an AWS Advanced Consulting Partner with deep, enterprise-grade expertise in cloud infrastructure, security, and AI. We leverage this technical backbone to ensure our operations are secure, reliable, and technologically advanced.
